Privacy Policy
At Audixa AI ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
- Account Information: When you register, we collect your email address and authentication details (via Google or Discord).
- Usage Data: We collect data on how you use our Services, such as API requests, voices used, and generation counts.
- Content Data: We process the text you input and the audio files generated to provide the Service. We generally do not retain the text or audio content longer than necessary to deliver the Service, unless you choose to save it to your account history.
- Clone Voices: If you upload audio samples for voice cloning, we store these samples solely for the purpose of creating your custom voice model.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our Services.
- To process payments and manage your subscription.
- To communicate with you about service updates, security alerts, and support messages.
- To monitor and analyze trends, usage, and activities in connection with our Services.
- To detect, prevent, and address technical issues and fraudulent activity.
3. Data Sharing and Disclosure
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party vendors who help us provide the Services (e.g., cloud hosting, payment processing, analytics).
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
4. Analytics
We use privacy-focused analytics (Umami) to understand website traffic and usage patterns. This data is collected anonymously and is not linked to your personal identity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You can manage your account settings directly within the dashboard or contact us for assistance.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at support@audixa.ai.